ECS HQ SHIPPING INFORMATION

All orders will receive a tracking code in their provided email account once the goods have been dispatched. The tracking information can take a few hours to update once it has been collected by the courier.

 

How long will it take until my order is shipped?

All in stock items will usually be dispatched within 24-48 hours.

 

How can I track my order?

You will be able to track your order through the shipping notification email. If you have not received this, please email us on ecsboards1@gmail.com

 

Can I collect my item from your store?

Sure can! Our retail show room and warehouse are open to the public from 9am to 4pm Monday to Friday and by appointment on weekends.

ECS Boards HQ 2/87 Gavenlock Road, Tuggerah NSW 2259

East Coast Surfboards +61 2 4353 3238

 

 Can I get my board shipped to a PO box or unit?

Sorry we can't ship to a PO box as we use a door to door freight service. Please give us a call before placing an order so we can discuss options for delivery. 

If you live in a unit please give us a call before placing an order as we can deliver only if there is the option to have to have someone sign for the delivery

 

Do you ship internationally from ECS HQ in Australia?

Sure can! To find out more about our shipping times and costs please send us an email ecsboards1@gmail.com and we can work out a plan.

 

Shipping estimates from our HQ @ Tuggerah NSW

All Boards and SUP’s 3-10 Business days (Australia)

3-7 Business Days (International)

Clothing and Accessories

1-3 Business days (Australia)

3-7 Business Days (International)

 

Flat Rate Shipping Costs for Australia

All Products: Pick Up at ECS HQ at Tuggerah is free!

Accessories Australia: $11 inc GST

Short Boards Australia – $44 inc GST

Long Boards Australia - $66 inc GST

SUP’s up to 11’4 - $110 inc GST

SUP’s 11’4+ - $110 inc GST